Smarter products.
Safer futures.
Designed to Disrupt® is a way of seeing risk differently — for businesses and for everyday life.
It asks one deceptively simple question:
Are our products safe for customers in unsafe situations?
From there, everything changes.
For organisations in financial and essential services, it means reimagining product features to prevent harm and redesigning service to provide safe and flexible support.
The perpetrator playbook. for business.
Since 2022, Catherine Fitzpatrick has been documenting the common ways domestic abusers weaponise everyday products, services and digital platforms across banking, insurance, utilities and telecommunications.
Not as a how-to guide for harm, but as a tool for prevention.
Inspired by the Australian eSafety Commissioner’s
Safety by Design, the Designed to Disrupt® series translates this insight into a practical, evidence-based blueprint for industry.
Each report draws on examples from victim-survivors and sets out safer design actions leaders can take to protect customers, warn abusers and stay ahead of regulatory and community expectations.
Because safety shouldn’t depend on luck, courage or who speaks up first.
It should be designed in.
Download the Designed to Disrupt® reports
Once you see it, you can’t unsee it.
The products we design every day can be misused for harm – even when that was never the intention. This 2 minute quiz will show you how design choices affect safety across money, tech and everyday services.
If you design, manage or operate online accounts, billing or credit products, this quiz is for you.
